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Child Protection Policy of Andeanface
Duty of Care
"The duty, which rests upon an individual or organisation, to ensure that all reasonable steps are taken to ensure the safety of any person involved in any activity, for which that individual or organisation is responsible."

In the outdoors, safety and keeping people safe is about the appropriate assessment of risk to minimise those involved at all levels of participation. While all taking part in activity have a duty to their neighbours, in organised activity we all have a heightened duty of care, and as such we should be aware that the principle risks extend to the quality of control exercised by those in charge. Leaders and guides should all take ‘reasonable’ steps to safeguard those directly taking part in activities and at any time they may be deemed responsible for those in their charge – in vehicles, during journeys and throughout the organised activity/expedition.

Policy
Andeanface accepts that in all matters concerning child protection, the welfare and protection of the child is paramount.

It is the policy of Andeanface to safeguard the welfare of all young people and others involved in our expeditions by protecting them from neglect, physical, sexual and emotional harm.

We follow this code of behaviour when working with young people:

• Treat everyone with respect.

• Provide an example you wish others to follow.

• Plan activities that avoid you working in isolation with a young person wherever possible.

• Have separate sleeping accommodation for adults and young people, or where this is not possible, e.g. Alpine huts, ensure that parents, school staff and the participants are aware of this before hand.

• Encourage young people and adults to feel comfortable and caring enough to point out behaviours and attitudes they do not like.

• Encourage a healthy environmentally aware lifestyle.

• Remember others may misinterpret your action no matter how well intentioned.

• Recognise that caution is required even in sensitive moments of counselling such as dealing with bullying, bereavement or abuse.

 
Andeanface has been organising educational expeditions for young people which include outdoor activities like climbing, hiking, camping, rafting and voluntary work with the local communities of the areas that we visit. Working with young people requires a continuous back up support from our team. As a responsible operator that works with youngsters we have a seriously defined policy of work.
 

Cultural Interaction
We believe that cultural interaction is a great aspect in every educational expedition that we organise. People in the Andes are culturally different than in western countries. And although there is a different language, traditions and history, human values are the same in most societies. In any of our voluntary work programs, students will have the chance to interact with local people who are related to the projects.
We think that cultural interaction is the best way to ultimately understand one another and therefore avoid racial and social prejudice.

There is a lot to learn from people in the Andes. In rural areas, they normally have a basic economy, and live in small villages. Students will be delighted to see that they are warm hearted and spontaneous to foreign visitors.

We can provide the following services to educational organisations and school groups:

Guides: We can provide experienced and qualified bilingual guides who have great knowledge of the mountains and areas that we visit. They all are friendly, cheerful people that will make sure that everythig runs smoothly and you have a great experience on your adventure.

Transport
Our vehicles are very reliable; we can provide transport to the mountains in 4x4 jeeps and in minibuses.

Catering
Our cooks have lots of experience. They prepare very tasty meals to high standards. Our menus are well balanced with a fair amount of the carbohydrates needed for the hikes and climbs. Special dietary needs can be catered for.

 
 
Camping gear
We provide excellent high altitude tents. We use Terra Nova Quasar tents (3 pax), where two people can sleep very comfortably. Mess tents, kitchen and toilet tents are available.

Back up service and emergency evacuation
In the case of an emergency due to a medical or high altitude related problem we provide a 24 hour back up service, no matter in which region of Ecuador.
We can count on an excellent network of medical specialists. Most of them work at Hospital Metropolitano (www.hospitalmetropolitano.org), which is considered to be one of the best-equipped hospitals in South America.

Slide Shows
As keen mountain photographers for more than 10 years, we provide a free introductory slide show about the mountains and people of Ecuador to any group of climbers/ hikers using our services.

Reservations
We can make any hotel reservation that will be needed for your trip in Ecuador.
One of the highlights of our country are the "haciendas", old Spanish farmhouses converted into hotels / hostels.

Permits
We provide special permits to restricted mountain regions which are in private ownership such as Antisana, Quilindaña, the eastern access of Pasochoa, the northern side of Rumiñahui, etc. We have all the licenses (operation permits) needed to be able to transport people into National Parks and Reserves.

Mobile Phones and Radios
In any expedition an important element of safety is communication.
We provide mobiles and Motorola radios. Most of the mountain regions of Ecuador have access to mobile signals. In case there is no signal we provide Motorola radios to enable communication between different parties in your expedition.

We will be happy to hear the specific interest of your school group, so that we can provide you with any additional information you might require.

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E-mail. info@andeanface.com • Tel. (593-2) 243-8699 • Fax. (593-2) 243-6559
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